Frequently Asked Questions

Answers about booking, our services and what to expect at Mokara Solutions in Bountiful, Utah. Can’t find yours? Call (801) 516-8336.

Booking and visiting

How do I book an appointment?

Book online through our booking page, or call (801) 516-8336. Where a service shows a Call to Book button, call us to schedule it.

Where is Mokara Solutions located?

We are at 2459 S Main St, Suite 3, Bountiful, UT 84010. See the Contact page for directions.

What are your hours?

Lobby hours are Monday to Friday 9AM to 8PM, Saturday 10AM to 5PM, and closed on Sunday. Service appointments may be available outside lobby hours. Please call or book online to confirm availability.

How much do your services cost?

Each service page shows starting prices from our booking system. The final price is confirmed when you book.

What is your cancellation policy?

Our cancellation policy is shown on our online booking page (see Cancellation Policy at the bottom of the page). To change or cancel an appointment, call (801) 516-8336.

Do you offer gift cards, series or memberships?

Yes. Gift cards, series and memberships are available through our online booking page.

Can I book a consultation first?

Yes. Consultations are available for services such as hair color, extensions, facials, microneedling and perms. Look for the consultation option when you book, or call us and we will help you choose.

Do you sell products, and can I return them?

Yes, see our products page. All sales are final and we do not accept returns. If a product is defective or damaged, contact us within 3 business days and we will arrange an exchange or replacement at no extra cost. Read the full Return & Exchange Policy.

Hair

Do you cut men’s and children’s hair?

Yes. Our stylists are licensed cosmetologists and barbers. We offer men’s cuts and beard trims, and Cyndi specializes in haircuts including children’s haircuts. See our haircuts page.

Do you cut curly hair?

Yes. We offer a dedicated curly cut, and Cyndi has a particular passion for curly hair. See perms and curly hair.

Do you style hair for weddings and special occasions?

Yes. Rebecca specializes in bridal styles and wedding updos, and we offer special occasion styling and big event consultations. See our styling page.

Do you offer hair extensions?

Yes. Our team includes Harper Ellis certified extension specialists. Start with a consultation so your stylist can look at your hair and recommend the right method. See our extensions page.

Can you fix hair color done at another salon?

Often, yes. Color correction starts with a consultation so your colorist can plan a safe route to the result you want. See our hair color page.

Skin and body

What skin services do you offer?

We offer facials, microneedling, waxing and brow services with our licensed aesthetician. See our skin care page and waxing page.

What kinds of massage do you offer?

We offer Swedish, combo, deep tissue, hypnotherapy and pregnancy massage with a licensed massage therapist, plus add-ons such as cupping. See our massage page.

Wellness services

What wellness services do you offer?

We offer red light sessions, a sound bed room and bioenergetic scans, including scans for pets. See our wellness page.

Are your wellness services medical treatments?

No. Our wellness services are offered for relaxation and personal wellbeing. They do not diagnose, treat, cure or prevent any disease and do not replace care from a licensed healthcare provider. If you are pregnant, have a pacemaker or other implanted device, are sensitive to light, or have a medical condition, please check with your healthcare provider first.

How long is a red light session?

A standard session is about 20 minutes. Session packages and monthly memberships are available. See the red light page.

What happens in a sound bed session?

You lie on a specially designed bed while music, tones and gentle vibrations move through the surface beneath you. There is nothing you need to do. It is a relaxation experience, not a medical treatment. See the sound bed page.

Is a bioenergetic scan a medical test?

No. It is a non-invasive, complementary wellness assessment that measures the body’s electrical or vibrational responses to help you notice stress patterns. It does not diagnose, detect or treat any condition. Please keep seeing your healthcare provider for any health concern. See the bioenergetic scan page.

Can you scan my pet?

Yes. Animal Bioenergetic Scanning is a gentle, non-invasive wellness service for dogs, cats, horses and other companions. It is not a veterinary diagnostic test. Please consult your veterinarian about your pet’s health. See Animal Bioenergetic Scanning.

About Mokara Solutions

What does Mokara mean?

Our name comes from the resilient Mokara orchid, which reflects the beauty, strength and adaptability already present in each of us. Read more on our About page.

Are you a Harper Ellis salon?

Yes. We are a proud Harper Ellis Hair Co. salon, and our team includes Harper Ellis certified extension specialists.

Are you hiring?

We are looking for a talented and passionate cosmetologist to join our team, with booth rent (full-time or part-time) or commission-based pay. See the Now Hiring section on our team page to inquire.

What our wellness services are, and aren’t

Our wellness services are offered for relaxation and personal wellbeing. They are not medical treatments, they do not diagnose, treat, cure or prevent any disease, and they do not replace care from a licensed healthcare provider. Results vary from person to person. If you are pregnant, have a pacemaker or other implanted device, are sensitive to light, or have a medical condition, please check with your healthcare provider before booking.

Ready to Book?

Book online or call (801) 516-8336. We would love to see you.